Refund Policy

• If we can't find your car's details, there's no charge — it's free. We only ask you to pay after we've found your vehicle.
• If you were charged but the report doesn't load or is missing sections because of a fault on our side, contact us within 7 days using daljitk1302@gmail.com and we will refund you in full ($1.00 or the promo price you paid).
• If you paid for the wrong VIN by mistake, contact us within 24 hours and we'll make it right if you haven't used the report.
• Because the report is delivered instantly and is made of public data, we don't otherwise refund a delivered, working report. This doesn't limit any rights you have under law.

PDF guides and spreadsheet templates

• 7-day money-back guarantee: if a PDF guide or spreadsheet template isn't useful to you, email daljitk1302@gmail.com within 7 days of purchase and we'll refund the full price. No questions asked.
• If a file won't download or open and we can't fix it quickly, we'll refund you in full (or resend it, if you prefer).
• Bought single guides and then the bundle? Contact us within 7 days and we'll refund the duplicate.

Refunds go back to your original payment method through Stripe and can take 5–10 business days to show up.